Fee types and price tiers: fixed, percentage, combined, and tiered pricing

This is the reference for how much TackOn charges and why. By the end you'll be able to read any charge rule and predict the exact amount a shopper will see, explain the difference between a per-item fee and a cart-wide fee, and build a set of price tiers that doesn't leave gaps. Most "the fee is wrong" problems come down to one of the three things covered here: the wrong Type, the Apply fee to entire cart (once) checkbox, or a hole between two price tiers.

Who this is for

• Anyone working out why a fee came to the amount it did
• Merchants setting up their first pricing structure, or moving from a flat fee to tiers

Time needed

• 10 minutes to read; about 2 minutes per rule to build

You'll need

• Access to the Shopify admin for the store, with TackOn installed
• A decision on what the fee represents (protection, wrapping, handling, duties, surcharge), because the fee type follows from that

1. Where fee amounts are set

Every amount TackOn charges comes from a charge rule. Go to Apps → TackOn → Settings → Rules. The + Create Rule button opens an inline panel titled Create Charge Rule directly above the rules table.

Marker 1 is the Rules tab; marker 2 is + Create Rule, which opens the form; marker 3 is the rules table where saved rules land, with columns Rule Name, Mode, Type, Value, Status and Actions. Note that the table abbreviates the type badge to Fixed even though the form calls it Fixed Amount. Same thing.

The counters above the button (2 rules total, 1 default rule) are a fast way to see what you actually have before debugging an amount.

2. The three fee types

The Type select offers exactly three options.

⚠️ Heads up: if you can't find "Combined" in the Type list, look for the option ending in (% + Fixed). That's the full on-screen label.

*Markers 1–4 are the four fields that decide the amount: Rule Name, Mode, Type and Value. Marker 5 is Apply fee to entire cart (once). The callout "Silently changes fee amount" is there because this one checkbox can triple or third the charge. Marker 6 is Create Rule, next to Cancel.*

Fixed Amount: worked example

A gift-wrap fee of $4.95.

• Type = Fixed Amount, Value = 4.95
• Cart: 2 items at $30.00 each
• Per item: $4.95 × 2 = $9.90
• Cart-wide: $4.95, once

The Value field shows the store currency (USD) as its placeholder. Enter the number on its own.

Percentage: worked example

Shipping protection at 12%.

• Type = Percentage, Value = 12
• Item price $85.00
• 85.00 × 0.12 = $10.20

Because a percentage of each line adds up to the same total as a percentage of the whole cart, per-item and cart-wide land on the same number for a straight percentage rule. The per-item / cart-wide choice only visibly changes the total when there's a flat component, which is why Fixed Amount and Combined (% + Fixed) are where merchants get surprised.

Combined (% + Fixed): worked example

A payment-processing surcharge that mirrors typical processor pricing: 2.9% + $0.30.

• Type = Combined (% + Fixed), with a 2.9% component and a $0.30 flat component
• Cart total $120.00
• Percentage part: 120.00 × 0.029 = $3.48
• Fixed part: $0.30
• Total fee: $3.78

Applied per item across 3 lines instead, the $0.30 is collected on each line, so the flat part becomes $0.90 and the total moves to $4.38. Same rule, different checkbox.

3. Per-item or cart-wide: the checkbox that changes the money

Apply fee to entire cart (once) is the single highest-impact control on the form. Its own helper text spells the arithmetic out:

"If checked, fee is calculated once on the cart total. If unchecked, fee is calculated per item and multiplied by quantity. Example: With 3 items at $10 each and a $5 fixed fee: Per-item = $15 total fees (3 × $5), Cart-wide = $5 total fee (once)."

Unchecked is per item. Checked is once per cart.

⚠️ Heads up: this checkbox is the most common cause of "TackOn is charging three times what I set". Check it first whenever a fee comes out at the wrong amount.

Which to pick:

The checkbox is on the form in both Single and Multiple mode, so tiered rules face the same decision.

4. Single vs Multiple mode

Mode decides whether the rule charges one amount or picks an amount from a price band.

Switching Mode to Multiple removes the single Type and Value pair and replaces them with a block called Price-based Charge Rules.

5. Building price tiers in Multiple mode

Marker 1 is Mode switched to Multiple. Markers 2 and 3 are Min Price and Max Price on the first tier card (headed Rule 1). Marker 4 is + Add Another Rule, which adds Rule 2, Rule 3 and so on. The blue callout points at the helper text under Max Price: "0 or empty = 'and above'".

Each tier card carries four fields: Min Price (required), Max Price, Type, and Value (required).

The "0 or empty = and above" convention

The section helper reads: "Set different charges based on product price ranges. Use 0 for max price to indicate 'and above'." The field helper under Max Price repeats it: "Leave empty or 0 for 'and above'."

So your top tier should have Max Price left blank or set to 0. That's how you say "no ceiling". If every tier has a real ceiling, anything priced above the highest one falls through and gets nothing.

Combined works per tier too

Inside a tier, Type offers Fixed Amount, Percentage, and Combined (% + Fixed), the same three as Single mode. Picking Combined (% + Fixed) swaps the single Value box for a Percentage field and a Fixed Amount field, exactly as it does in Single mode. So a tier can charge, say, 2.9% + $0.30 on its own price band.

⚠️ Heads up: combined tiers are supported directly. There's no need to approximate a percentage-plus-flat structure with percentage-only tiers. The option is on the tier card itself.

Design bands with no gaps

Tiers use inclusive bounds, so each Min Price should continue from the previous Max Price with no skipped values, and the last Max Price should be left empty.

This is broken, because $25.00 belongs to no tier:

The app now catches this. A Check your price tiers warning banner appears above the tier cards naming the uncovered range: "Rule 1 ($0 – $24.99) and Rule 2 ($25.01 – $99.99) leave $25.00 uncovered. Nothing is charged in that range." It also warns when two tiers both cover the same price, and when no tier is left unlimited so nothing is charged above the top band.

⚠️ Heads up: these are warnings, not blocks: the rule still saves. That's deliberate: a gap is the only way to express "charge nothing in this band" (a tier value of 0 is rejected), and blocking would lock you out of editing rules you'd already saved with gaps. So the banner is advisory. If a fee "just doesn't apply" in one price range, open the rule and look for that banner.

A worked tier table

Traces:

• $18.00 → above 0, at or under 24.99 → Rule 1 → flat $2.00
• $60.00 → in the 25–99.99 band → Rule 2 → flat $4.50
• $240.00 → above 100, no ceiling on Rule 3 → Rule 3 → 240.00 × 0.05 = $12.00

Two things worth knowing here. First, the on-screen wording is product price ranges: the band is matched on price, and then Apply fee to entire cart (once) decides whether the resulting fee is multiplied by quantity or charged once. Second, both boundary values are inclusive: a tier matches when the price is greater than or equal to Min Price and less than or equal to Max Price. A cart at exactly $25.00 therefore falls inside a tier starting at $25.00. That is also why two bands must never share a boundary value, or the same cart matches both.

6. Which fee type should I use?

If you're adding a surcharge that defaults to opted-in, pair it with the confirmation popup covered in Designing the cart widget so shoppers acknowledge the charge before checkout.

Troubleshooting

After any edit, check the rules table: the Mode, Type and Value columns show exactly what was saved, and default rules carry a green Default badge in Status.

Related guides

• Getting started: install TackOn and charge your first fee
• Product-specific fees
• Designing the cart widget
• Scheduling, visibility rules, and troubleshooting